How can we help?
Booking Appointments
Can I get a massage at my location? Or can I come to your location?
We provide massage services at your home, office, or hotel — we do not have a physical location.
Which massages can I book on your app?
Book deep tissue, Swedish, prenatal, sports, lymphatic, and reflexology massages through the app or website.
Can you provide massage services for parties, events, or office settings?
We offer massage services for parties, events, and office settings.
Can I select the gender of my massage therapist?
You can choose a female therapist, male therapist, or either during booking.
Can I book a massage for someone else?
Yes, you can book a massage for someone else during the booking process.
Can I book a massage for multiple people?
You can book massages for multiple people, including couples and groups of up to four.
Is it possible to schedule a same-day booking or book a session immediately?
Same-day and immediate bookings may be available depending on therapist availability in your area.
How do I book a massage?
Use our booking link to schedule a massage for yourself, a couple, or a small group.
How can I rebook a therapist I've had before via your platform?
You can rebook therapists you have previously booked through your account.
What areas do you serve?
Bigtoe serves many major cities and metro areas, and you can check availability by entering your zip code during booking.
Can I choose a specific therapist?
Therapists are matched based on availability, preferences, and location.
Can I mix different massage styles in one session?
You can choose a primary style and share preferences with your therapist.
Table massage or chair massage: which should I book?
Bigtoe home and hotel bookings are table massage. Chair massage is available for events and offices.
How far in advance can I book?
You can book your session up to 45 days in advance.
What happens if no therapist accepts my booking?
You can reschedule or let the booking be canceled.
How do gift cards work?
Gift cards are sent via email and can be used as credits or for specific services, making it easy to gift a massage experience.
Can I book a session for someone else, or should I use a gift card?
You can either book directly for someone else or send a gift card, depending on whether you want to choose the session details or let them decide.