How can I rebook a therapist I've had before via your platform?
We've made it easy for you to rebook a therapist you've previously enjoyed sessions with. This feature is accessible through our Bigtoe iOS and Android mobile apps, as well as our website. To rebook your favorite therapist, please follow these steps:
Launch the Bigtoe App: Open the app on your iOS or Android device, or go to your account on our website.
Navigate to 'My Providers': Tap on the 'My Providers' tab in the app. This section is dedicated to therapists and providers you've previously booked.
View Your Past Providers: In 'My Providers', you will see a list of therapists and yoga instructors you've had sessions with before. Browse through to find your preferred therapist.
Rebook Your Therapist: Once you've found the therapist you wish to rebook, you can view their profile for more details. Here, you'll find the option to directly rebook them for another session.
Request a Session: Follow the prompts to set your preferred date, time, and any other specific requirements for your session.
Remember, you can only rebook therapists that you have previously had sessions with via our platform. This new feature is designed to make it easier for you to continue your wellness journey with practitioners you know and trust.
If you need any assistance or have further questions, our customer support team is always here to help you. Enjoy your sessions with Bigtoe!

